Privacy Policy

About this policy

This policy describes the AMRIB Home Health Agency website and its care and career enquiry forms. It covers website enquiries, rather than the separate handling of clinical records or information collected during an established care relationship.

This website policy is not a HIPAA Notice of Privacy Practices. Contact AMRIB directly for information about patient records, applicable health-information notices, or a suitable way to share sensitive information.

Information you choose to share

A care enquiry may include your name, phone number, optional email, preferred contact method and callback time, city or ZIP code, broad support needs, who care is for, preferred start date, and an optional message.

A career enquiry may include your contact details, role of interest, general experience, training or qualification category, availability, possible start date, and an optional message. The form also records your permission to be contacted about the enquiry.

The website receives basic technical information needed to handle requests, such as the requested page and network connection information. Hosting and email providers may process technical records under their own service practices.

How enquiries are used

Information is used to respond to your request, discuss care availability or career opportunities, arrange follow-up, and manage the enquiry. It may also be used to resolve delivery issues, prevent duplicate submissions, and protect the website against misuse.

The form’s contact permission is for responding to your enquiry. Submitting it does not subscribe you to an unrelated marketing list.

Email delivery and access

Cloudflare hosts this website and runs its enquiry handler. It processes submitted details to deliver the email and keeps temporary submission fingerprints to help prevent duplicate messages. The fingerprints do not contain the submitted answers.

Enquiries are sent by email through Google’s Gmail service to the designated enquiry mailbox. Authorized AMRIB representatives and the website’s enquiry administrator may access submissions to handle and route requests. Google processes email as part of delivering and storing those messages.

The form is an initial contact channel, not a secure patient portal. Ordinary email and internet communications cannot be guaranteed confidential. For sensitive information, call AMRIB to discuss an appropriate method.

Information may also need to be disclosed when required by law or to address misuse, protect safety, or respond to a valid legal request.

Storage and retention

Unsent form answers are held in the current page rather than saved in the site’s browser storage. The delivery service keeps temporary submission references to help prevent duplicate emails. Submitted enquiries are retained in the receiving email system and any follow-up records.

Retention depends on the purpose of the enquiry, follow-up needs, and applicable recordkeeping obligations. This website does not promise a fixed automatic deletion period. Contact the team to ask about a particular submission or request deletion where available.

Your choices and requests

You can call or email instead of using the form. To correct contact details, withdraw permission for further enquiry follow-up, or ask about access or deletion, contact AMRIB using the details below. The team may need to verify your identity and consider applicable retention duties.

Please do not include sensitive information when making a request. You can also review the Cookie Policy; the current site does not include third-party analytics or advertising trackers.

Children and policy updates

This website’s enquiry tools are intended for adults arranging care or exploring work opportunities. They are not designed to collect information directly from children under 13. A parent or guardian who believes a child submitted information can contact AMRIB.

If website features or information practices change, this page should be updated with a new revision date.